Please read our terms carefully. By using our services, you agree to these terms and conditions.
Welcome to Photos Edit Hub. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
Last updated: 18 August 2026
By using Photos Edit Hub's services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.
Photos Edit Hub provides professional photo editing and post-production services. These include color correction, skin retouching, object and stray-hair removal, subject masking, light and straightening fixes, and photo culling. We may add, modify, suspend, or discontinue any service at any time. Our services are provided to business and professional clients internationally.
Our services are provided exclusively to businesses and professional clients, such as photographers, studios, e-commerce sellers, and other businesses, and not to consumers acting for personal purposes. Our clients order our editing for their work, trade, or profession. By placing an order, you confirm that you are ordering in a business or professional capacity, and not as a private consumer.
Because our services are aimed at business customers, consumer-specific protections that apply only to private consumers, such as statutory cooling-off or withdrawal periods for consumer purchases, are not intended to apply to your order. This does not, however, take away any right that mandatory law gives you and that cannot be excluded. To the extent any such right applies to you, nothing in these Terms affects it.
When you place an order and pay your advance, you are making a request for our services. This does not by itself create a binding agreement. An order is accepted, and a contract is formed, only once we have confirmed it and your payment has been successfully processed.
We reserve the right to decline or cancel any order at our discretion, for example where payment cannot be verified, where an order appears fraudulent or unusual, or where the content breaches these Terms. If we decline an order after your advance has been received, and no work has begun, we will refund that advance in full.
When using our services, you agree to:
You agree not to submit any photos or other material that:
If we become aware that submitted content breaches this section, we may refuse or stop work on the order, and we may remove or delete the content. Where the law requires it, we may also report the matter to the relevant authorities.
The quality of your final images depends heavily on the quality of the photos you send us. For the best results, please share your images in high-resolution (HD) or RAW format.
If the photos you provide are of low quality, we may place your order on hold instead of editing everything straight away. In that case, we will first edit a sample of up to 10 photos and send them to you, so you can see what results are realistically possible with your images. We will continue editing the rest of your order only after you have reviewed the sample and confirmed that you are happy to proceed. Until then, the remaining photos stay on hold.
If you are not satisfied with the sample edits, you are under no obligation to continue, and we will refund your advance in full. Sending HD or RAW photos is the best way to avoid your order being held and to get the best possible results.
You retain all rights you own in the photos you submit, and Photos Edit Hub does not claim ownership of your source images. You confirm that you own or control the rights needed to submit them to us for editing. We will not use your images for any marketing or promotional purpose, including the limited portfolio use described below, unless you give us your explicit permission.
The edited images we deliver are provided for your own business and client purposes. Subject to full payment for your order, you may use your delivered images for any lawful business or client purpose, including delivering them to your own clients, without any further permission or fee from us. We do not retain any ownership of or rights over your delivered images, except the limited portfolio use described below, which we exercise only where you have given us your separate, explicit permission. We do, however, keep ownership of our own editing techniques, tools, presets, and know-how, which are not transferred to you.
We are proud of our work, and with your permission we may display a selection of edited images in our portfolio, on our website, or on our social media, purely as examples of the quality we deliver. We never sell your photos, and we never share them for any third-party marketing. We only use trusted service providers, such as secure cloud storage, our payment processor, and our email and hosting providers, where necessary to process, store, secure, and deliver your order.
We do not use your images in our portfolio by default. We will contact you separately by email, and we will use them only after you give us clear, explicit permission. You can decline, or withdraw a permission you have already given, at any time, and we will not use your images or will remove them if they are already published. To do so, simply email us at contact@photosedithub.com.
We take particular care with weddings, private or sensitive events, and any photographs that include identifiable people or children. For these, we will always ask for your specific, separate written permission before using any image, and we will never display photographs involving children without it. You also confirm that you own or control the rights to the images you send us.
We respect the intellectual property rights of others. If you believe that any image in our portfolio, on our website, or on our social media infringes your copyright, please contact us at contact@photosedithub.com with the following:
On receiving a valid complaint, we will review it promptly and remove or disable access to the material where appropriate.
When your order is ready, we will email you to confirm that the editing is complete and that the remaining 50% balance is due. Your final files are released for download only once this balance has been paid.
If the balance stays unpaid, or we do not hear back from you, we will send two reminder emails, about one week apart. Each reminder confirms that your work is ready, kindly asks you to settle the balance, and clearly states the exact date by which your data will be deleted. We hold a completed but unpaid order for a maximum of three weeks from the day it is finished. If the balance is still outstanding and we have received no response by the end of this period, we will permanently delete your order and all related files. As this date is shared with you in advance through the reminders, no further notice will be sent. In this situation, the advance you have already paid is not refundable, as it covers the work we have already completed on your behalf.
Should you later wish to have the same photos edited again after your order has been deleted, we will be glad to help, though this will be treated as a brand-new order and our full standard charge for a new edit will apply.
Please note that this timeline applies only while a balance remains unpaid. Once you have paid in full and received your files, the separate retention periods described under “Downloading Your Files” below will apply instead.
When you place an order and pay your advance, we begin by downloading and verifying your photos and order details. This processing step takes around 2 hours. Once your files have been checked and everything is in order, we send you a confirmation email to let you know that editing has started, together with your delivery deadline. Your turnaround time, which is usually within 24 hours, is counted from the moment this confirmation email is sent, not from the time you upload your files.
During busy periods, an order may take a little longer than 24 hours. If we expect any delay, we will let you know by email or message as early as we can. In that situation the choice is yours. If you are happy to give us a little more time, we will finish your photos and deliver them as soon as they are ready. If you would rather not wait, you can ask for a refund, and we will return the full amount you have paid.
Once your order is completed and the final files are delivered, they stay available on the delivery link (Google Drive or cloud storage) throughout your 6-day correction window. It is your responsibility to download and save your final files within this time.
If you request a free correction, this window resets, and your files remain available for another 6 days counted from the corrected delivery, up to a maximum of 2 free corrections, as explained under Revisions & Corrections below. If a 6-day window passes with no correction requested, the delivery link, your original uploads, and all related working files are permanently deleted the following day, that is on the 7th day, without any further notice. We recommend keeping your own backup of the final files, as we cannot guarantee recovery once they are deleted.
To keep our timelines clear, here is a summary of how long we hold your data in each situation:
Your final edited photos are shared with you only after the full payment for your order has been received.
Once you receive your final photos, you have 6 days from delivery to review them and tell us about any problem. Every order includes up to 2 free corrections. If something is not quite right, let us know the specific changes and we will fix them at no extra cost.
Each free correction gives you a fresh 6-day window. If you request your first correction within the initial 6 days, you will then have another 6 days, counted from the moment we deliver the corrected photos, to request your second correction. In this way the correction period can extend by 6 days each time a free correction is used, up to a maximum of 2 free corrections.
To carry out these corrections, we keep your original uploads and working files during each active 6-day window. If a 6-day window passes with no correction requested, these files are permanently deleted the following day, that is on the 7th day, without any further notice. If you do request a correction within the window, we keep the files for the new 6-day window that begins once we deliver the corrected photos.
After both free corrections have been used, or once a 6-day window has closed with no correction requested, the free-correction period ends. Any further change is then treated as new work. To have it done, you will need to send us the original images again and pay for the correction at our standard rate, which is the same per-photo price as a new edit.
Because we work to a fast turnaround, you have a short window to cancel before editing begins. The 2-hour processing time described above, between your upload and our confirmation email, is also your cancellation window. At any point before editing starts, you may cancel your order or ask us not to proceed, and we will refund your advance in full.
Once the 2-hour window has passed and editing has begun, the order can no longer be cancelled for a refund of the advance, since we have already started the work at your request. The only exception is a duplicate payment, which is covered in our Refund Policy below. To the extent any mandatory consumer law still applies to you, nothing in this section takes away the rights you have under the laws of your own country.
We provide our services with reasonable skill and care, and we aim to deliver work you are happy with. Because photo editing involves subjective judgement, and the result depends heavily on the quality of your source images and the clarity of your instructions, we cannot guarantee that every result will match every subjective expectation. This is why we offer the free corrections described above. Except as expressly set out in these Terms, and to the fullest extent permitted by law, our services are provided without any other warranties, whether express or implied.
Photos Edit Hub is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services. Our maximum liability for any order will not exceed the amount you paid for that specific order.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot legally be limited or excluded under the laws that apply to you.
We work to a fast turnaround, but some events are outside our reasonable control. We are not responsible for any delay or failure to deliver caused by events such as internet or power outages, cloud-storage or payment-provider failures, cyberattacks, major technical failures, natural disasters, epidemics, war or civil unrest, or government restrictions.
If such an event affects your order, we will let you know as soon as we can and complete the work as soon as we are reasonably able to. If a delay of this kind means you would prefer not to wait, you may ask for a refund of the amount you have paid for any work not yet delivered.
You agree to indemnify and hold Photos Edit Hub harmless from any claims, losses, damages, liabilities, and reasonable costs (including legal fees) that arise from your breach of these Terms, or from the content you submit to us. This includes any claim by a third party that the photos you provided infringe their copyright, trademark, privacy, publicity, or other rights, or that you did not have the necessary rights or permissions to submit them for editing.
We treat all client photos and project details as strictly confidential. We are happy to sign a Non-Disclosure Agreement (NDA) on request for added peace of mind.
We may use trusted team members, editors, and service providers to carry out or support the work on your order. We remain responsible to you for the service, and anyone working on your order is bound by the same confidentiality obligations. You may not transfer your order or your rights under these Terms to anyone else without our written agreement. We may assign or transfer our rights and obligations under these Terms, for example as part of a business reorganisation, without reducing your rights under them.
We handle the personal details and images you share with us in line with our Privacy Policy. We collect only what we need to process your order and stay in touch about it, and we never sell your data.
When you send us photographs that contain personal data, for example images of people at a wedding or event, and you determine the purposes and means of that processing, you act as the data controller and we act as your data processor, processing that data only on your instructions to complete your order. Where applicable, the processing of personal data on your behalf will be governed by a separate Data Processing Agreement (DPA). Our DPA covers matters such as documented instructions, confidentiality, security, the use of sub-processors, assistance with data-subject requests, and the deletion or return of data at the end of the work. A copy of our DPA is available on request at contact@photosedithub.com.
Either party may end the ongoing working relationship at any time, meaning either of us may choose not to take on future orders. Ending the relationship in this way is not the same as cancelling an order that is already in progress. Any order already placed remains subject to the Cancellations and Refund terms above, so ending the relationship does not, by itself, entitle you to cancel an in-progress order or to a refund of the advance once editing has begun. Ending the overall business relationship does not cancel or alter the payment obligations for any order already accepted or work already performed.
On termination, any outstanding payment for work already done becomes due. If the relationship ends before your order has been delivered, we will delete your uploaded photos and any working files within 7 business days of termination, once any outstanding payment has been settled. If your order has already been delivered and paid for, the retention periods described under “Downloading Your Files” and “Data Retention at a Glance” apply instead.
These Terms are governed by the laws of India, and the courts of India will have jurisdiction over any dispute arising from them. This does not take away any mandatory consumer protection rights you have under the laws of your own country of residence, or your right to bring a claim there where local law allows. We will always try to resolve any concern with you directly and in good faith before any formal proceedings are considered.
These Terms, together with our Refund Policy and Privacy Policy, make up the entire agreement between you and Photos Edit Hub for our services, and replace any earlier discussions or understandings on the same subject. If any part of these Terms is found to be invalid or unenforceable, the rest will continue to apply. If we do not enforce a particular right or term straight away, that does not mean we give up that right. Any notices about your order will normally be sent by email to the address linked to your order.
We may update these Terms of Service from time to time. Any changes will be posted on this page with a new revision date. Continued use of our services after an update means you accept the revised terms.
At Photos Edit Hub, your satisfaction is our highest priority. We stand behind the quality of our work and want you to be genuinely happy with the results.
Last updated: 18 August 2026
Our correction promise: If something is not quite right with your edited photos, we will fix it for free, up to 2 times, as long as you let us know within 6 days of delivery. After these 2 free corrections have been used, or after the 6-day window has passed, any further change is treated as new work, as explained under Revisions & Corrections in our Terms. We believe in getting it right, not just getting it done.
You may be eligible for a refund in the following cases:
To request a refund:
Refunds may not be issued in the following cases:
For any refund-related question, please reach out to us at contact@photosedithub.com. We're committed to resolving concerns promptly and fairly.